Job Completion Survey Of Builder Services of North Carolina

• How satisfied were you with our timeliness in keeping scheduled appointments?
• How satisfied were you with our timeliness in completing the work?
• How satisfied were you with the professionalism of our work crews?
• How satisfied were you with the quality of work we completed?
• How satisfied were you with our overall customer service?
• How likely are you to use Builder Services, Inc of NC again?
• How likely are you to recommend this service to a friend or family member?

Comment: Repairs went great. The team was excellent.

• How satisfied were you with our timeliness in keeping scheduled appointments?
• How satisfied were you with our timeliness in completing the work?
• How satisfied were you with the professionalism of our work crews?
• How satisfied were you with the quality of work we completed?
• How satisfied were you with our overall customer service?
• How likely are you to use Builder Services, Inc of NC again?
• How likely are you to recommend this service to a friend or family member?

Comment: I was/am extremely impressed with the services of Josh, Dylan and their team. They were extremely professional and communicated all updates with me in a timely manner. I would absolutely recommend their services to others and I am happy that Builder Services will be overseeing the build back process as well.

• How satisfied were you with our timeliness in keeping scheduled appointments?
• How satisfied were you with our timeliness in completing the work?
• How satisfied were you with the professionalism of our work crews?
• How satisfied were you with the quality of work we completed?
• How satisfied were you with our overall customer service?
• How likely are you to use Builder Services, Inc of NC again?
• How likely are you to recommend this service to a friend or family member?

Comment: Great Job! Very Happy

• How satisfied were you with our timeliness in keeping scheduled appointments?
• How satisfied were you with our timeliness in completing the work?
• How satisfied were you with the professionalism of our work crews?
• How satisfied were you with the quality of work we completed?
• How satisfied were you with our overall customer service?
• How likely are you to use Builder Services, Inc of NC again?
• How likely are you to recommend this service to a friend or family member?

Comment: This is for Rickey . He is one amazing man h, how he can keep things in his head . The man never gets up set about things . He has a way with people , he is a pleasure to be around . Most of all he is good @ his job

• How satisfied were you with our timeliness in keeping scheduled appointments?
• How satisfied were you with our timeliness in completing the work?
• How satisfied were you with the professionalism of our work crews?
• How satisfied were you with the quality of work we completed?
• How satisfied were you with our overall customer service?
• How likely are you to use Builder Services, Inc of NC again?
• How likely are you to recommend this service to a friend or family member?

Comment: Repairs went well and it looks really good!

• How satisfied were you with our timeliness in keeping scheduled appointments?
• How satisfied were you with our timeliness in completing the work?
• How satisfied were you with the professionalism of our work crews?
• How satisfied were you with the quality of work we completed?
• How satisfied were you with our overall customer service?
• How likely are you to use Builder Services, Inc of NC again?
• How likely are you to recommend this service to a friend or family member?

Comment: I just want to advise how pleased my wife and I were with working over the last several months with Ricky Mc Broom of your firm.I have over 55 years of experience working with construction contractors of all types and have never encountered anyone that is a better communicator with a customer as Ricky..He kept us currently informed of scheduled activities and always showed up to check on work being performed when he said he would.His recomendations to us were invaluable and helped us greatly as work progressed.He went to bat for us with providing needed information to the insurance company and all our issues were satisfactorily resolved .Working with he and Keith was a real pleasure and the subcontractors utilized were all competent and professional in every way.Would be glad to be a reference for your firm at any time.

• How satisfied were you with our timeliness in keeping scheduled appointments?
• How satisfied were you with our timeliness in completing the work?
• How satisfied were you with the professionalism of our work crews?
• How satisfied were you with the quality of work we completed?
• How satisfied were you with our overall customer service?
• How likely are you to use Builder Services, Inc of NC again?
• How likely are you to recommend this service to a friend or family member?

Comment: You have an excellent team and could not be happier with the service we received. Ricky McBroom went above and beyond to make us happy and get our home back to being normal again. He is a huge asset to your company. He checked in daily with me to make sure everything was going as planned. I cannot say enough about how helpful he was.

• How satisfied were you with our timeliness in keeping scheduled appointments?
• How satisfied were you with our timeliness in completing the work?
• How satisfied were you with the professionalism of our work crews?
• How satisfied were you with the quality of work we completed?
• How satisfied were you with our overall customer service?
• How likely are you to use Builder Services, Inc of NC again?
• How likely are you to recommend this service to a friend or family member?

Comment:

• How satisfied were you with our timeliness in keeping scheduled appointments?
• How satisfied were you with our timeliness in completing the work?
• How satisfied were you with the professionalism of our work crews?
• How satisfied were you with the quality of work we completed?
• How satisfied were you with our overall customer service?
• How likely are you to use Builder Services, Inc of NC again?
• How likely are you to recommend this service to a friend or family member?

Comment: The representation was very informative and explained all paperwork thoroughly. He was professional in this process.

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Phenomenal service !! Very professional and highly trained team that handled our water damage from burst sprinkler line. Was on site in no time and got right to work. Keep us updated daily and done exactly what they said. Would highly recommend this company !

• How satisfied were you with our timeliness in keeping scheduled appointments?
• How satisfied were you with our timeliness in completing the work?
• How satisfied were you with the professionalism of our work crews?
• How satisfied were you with the quality of work we completed?
• How satisfied were you with our overall customer service?
• How likely are you to use Builder Services, Inc of NC again?
• How likely are you to recommend this service to a friend or family member?

Comment: The roof looks great! The yard looks clean. Builder Services has been a great company to me.

• How satisfied were you with our timeliness in keeping scheduled appointments?
• How satisfied were you with our timeliness in completing the work?
• How satisfied were you with the professionalism of our work crews?
• How satisfied were you with the quality of work we completed?
• How satisfied were you with our overall customer service?
• How likely are you to use Builder Services, Inc of NC again?
• How likely are you to recommend this service to a friend or family member?

Comment: Awesome Service! Rickey has been fantastic!

• How satisfied were you with our timeliness in keeping scheduled appointments?
• How satisfied were you with our timeliness in completing the work?
• How satisfied were you with the professionalism of our work crews?
• How satisfied were you with the quality of work we completed?
• How satisfied were you with our overall customer service?
• How likely are you to use Builder Services, Inc of NC again?
• How likely are you to recommend this service to a friend or family member?

Comment: Team was great! Also very helpful!

• How satisfied were you with our timeliness in keeping scheduled appointments?
• How satisfied were you with our timeliness in completing the work?
• How satisfied were you with the professionalism of our work crews?
• How satisfied were you with the quality of work we completed?
• How satisfied were you with our overall customer service?
• How likely are you to use Builder Services, Inc of NC again?
• How likely are you to recommend this service to a friend or family member?

Comment:

• How satisfied were you with our timeliness in keeping scheduled appointments?
• How satisfied were you with our timeliness in completing the work?
• How satisfied were you with the professionalism of our work crews?
• How satisfied were you with the quality of work we completed?
• How satisfied were you with our overall customer service?
• How likely are you to use Builder Services, Inc of NC again?
• How likely are you to recommend this service to a friend or family member?

Comment: Repairs look nice and service wise i have no complaints.

• How satisfied were you with our timeliness in keeping scheduled appointments?
• How satisfied were you with our timeliness in completing the work?
• How satisfied were you with the professionalism of our work crews?
• How satisfied were you with the quality of work we completed?
• How satisfied were you with our overall customer service?
• How likely are you to use Builder Services, Inc of NC again?
• How likely are you to recommend this service to a friend or family member?

Comment:

• How satisfied were you with our timeliness in keeping scheduled appointments?
• How satisfied were you with our timeliness in completing the work?
• How satisfied were you with the professionalism of our work crews?
• How satisfied were you with the quality of work we completed?
• How satisfied were you with our overall customer service?
• How likely are you to use Builder Services, Inc of NC again?
• How likely are you to recommend this service to a friend or family member?

Comment: Service was great

• How satisfied were you with our timeliness in keeping scheduled appointments?
• How satisfied were you with our timeliness in completing the work?
• How satisfied were you with the professionalism of our work crews?
• How satisfied were you with the quality of work we completed?
• How satisfied were you with our overall customer service?
• How likely are you to use Builder Services, Inc of NC again?
• How likely are you to recommend this service to a friend or family member?

Comment: Arrived Quickly. Worked in the rain to protect home, wonderful to work with very friendly and professional.

Positive: Professionalism, Punctuality, Quality, Responsiveness We referred to Ben Bass and the team at Builder Services from another company that had used them before. From the initial call they were very professional and listened to our concerns. They addresses the critical areas and items in our facility. During our initial meeting the project manager asked “ Are there critical areas / items that are a must to keep your business operating?” They delivered on their word. We couldn’t be happier with their service. They are true professionals. We would HIGHLY recommend them to anyone that have a loss in the commercial facility.

• How satisfied were you with our timeliness in keeping scheduled appointments?
• How satisfied were you with our timeliness in completing the work?
• How satisfied were you with the professionalism of our work crews?
• How satisfied were you with the quality of work we completed?
• How satisfied were you with our overall customer service?
• How likely are you to use Builder Services, Inc of NC again?
• How likely are you to recommend this service to a friend or family member?

Comment:

• How satisfied were you with our timeliness in keeping scheduled appointments?
• How satisfied were you with our timeliness in completing the work?
• How satisfied were you with the professionalism of our work crews?
• How satisfied were you with the quality of work we completed?
• How satisfied were you with our overall customer service?
• How likely are you to use Builder Services, Inc of NC again?
• How likely are you to recommend this service to a friend or family member?

Comment: Everything went Great. Rickey made sure everything was taken care of.

Positive: Professionalism, Punctuality, Quality, Responsiveness
Not sure I can write enough positive things about this company. We had a main water line to burst in our office building and it ran for several days (over the weekend) and it was discovered on Monday morning. The office staff walked in to about 6 inches of water on the first floor and most of the ceiling had fell down. The second and third floor had serve water damage also. As soon as I got the call from my office manager I called the team at Builder Services. They had a Project Manager show up less than a hour after my call, and then had three of their transfer trucks pull in within the next 30 minutes. This team got to work as soon as they rolled in. Everything was explained to my office manager and myself. They did everything they said they were going to do and everyone of their associates on site were very professional and polite. These guys are the best I have ever worked with and would highly recommend them to everyone. Thank you again to all of the team at Builder Services.
Service: Water damage cleanup

• How satisfied were you with our timeliness in keeping scheduled appointments?
• How satisfied were you with our timeliness in completing the work?
• How satisfied were you with the professionalism of our work crews?
• How satisfied were you with the quality of work we completed?
• How satisfied were you with our overall customer service?
• How likely are you to use Builder Services, Inc of NC again?
• How likely are you to recommend this service to a friend or family member?

Comment:

• How satisfied were you with our timeliness in keeping scheduled appointments?
• How satisfied were you with our timeliness in completing the work?
• How satisfied were you with the professionalism of our work crews?
• How satisfied were you with the quality of work we completed?
• How satisfied were you with our overall customer service?
• How likely are you to use Builder Services, Inc of NC again?
• How likely are you to recommend this service to a friend or family member?

Comment: Wonderful customer service. Rickey was excellent. Very thankful for the work you did.