Job Completion Survey Of Builder Services of North Carolina

Reviewed By: Gina A.
Location: Raleigh, NC
February 1st, 2020

How satisfied were you with our timeliness in keeping scheduled appointments?
How satisfied were you with our timeliness in completing the work?
How satisfied were you with the professionalism of our work crews?
How satisfied were you with the quality of work we completed?
How satisfied were you with our overall customer service?
How likely are you to use Builder Services, Inc of NC again?
How likely are you to recommend this service to a friend or family member?
Comment: I was left with the task of handling an insurance claim for my roof which was leaking due to missing shingles and some storms that had come through my area. I initially hired another company who tarped the roof and it was quite the headache, between setting up a time for them to come out to communicating with the office staff to even pay a bill, I was more than frustrated and decided not to use them for my repairs. I did some research and went with Builders Service. After having a less than pleasant experience with another company- builders services went ABOVE AND BEYOND for me. They helped walk me through the whole claim from start to finish, kept me in the loop throughout it and I had the most amazing project manger! Ricky was wonderful! Any questions I had were answered by calls and texts.. which I really appreciated because sometimes I was working and couldn’t answer. Ask for him as your project manager!!! You won’t be disappointed!! The actual roof work went smooth, it looks great, and I couldn’t be happier!!!!!
Overall Rating