reviews

Job Completion Survey Of Builder Services of North Carolina

  • Comment: Positive: Professionalism, Quality, Responsiveness

    I have the worst thing happen at my facility a couple of weeks ago. The main sprinkler system line burst, and water went everywhere in my building. It had water 6 to 8 inches deep throughout the entire 200 thousand square feet. I found this out from the owner of the business next to my mine when he called me Saturday morning at 6am and said there was water coming out the doors of the building and running down the street. I was referred to Builder Services from a friend that had use them on their building before and he had a lot of great things. Man was he right! I called them at 6:25am on a Saturday morning and a on call project manager answered the phone. He asked me several questions and said he was on his way. The next thing I know is it is 7:38am and the project manager puled in my parking lot. He walked into the building with me and told me that he understood how I was feeling and that he would make sure that they would get to work promptly to getting the facility back to a workable condition. Again, he was Correct! At about 8:45am two transfer trucks, yes semi-tractor and trailers parked, and they got to work. They had around 95 associates their working on my building by 10am. Within 6 days the Builder Services Team had my complete facility dried out and I had an industrial hygienist come and complete test for me (just checking behind them) and every air test and surface test passed. I am completely impressed with this company and all their hard-working team members! They are the really the go to company for commercial as I have seen them in action firsthand. Great job to everyone at Builder Services !!
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